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Faqs

General
  • What happens if my device can’t be fixed?
    If your device has issue which our technician is unable to fix, we won’t charge you anything except for the diagnostic fee.
  • Can you fix my device that is not on the list?
    Yes, we can fix a lot more different devices, which are not enlisted on the site.

    To get the information on the brand you are interested in, contact us to get a quotation.

  • How the Prepaid box shipping service works?
    While placing the order, choose your service: Royal Mail £4.99 collection. We'll send a Secured prepaid box specifically designed for the safe return of your device. Simply pack your device and send it back to us. 
  • What warranty do I get with my repair?
    All of our repairs are completed using top quality parts and come with a 3 months' warranty. This warranty covers only the part(s) that were replaced or job done. It does not cover any subsequent damage to the phone or components that were not replaced. Warranty after the water damage is 60 days only.
    P.S. NOTICE! The warranty does not cover the screen damage of the device.
  • How long will it take to repair my device?
    We understand that you depend on your device daily and being without your phone or tablet can be an inconvenience. On average, most repairs are completed during the same day we receive your phone and it’s posted back the next day. However, motherboard repairs or screen refurbishing might take up to 3 working days.
  • What is screen refurbishing? What parts do you use for it?
    If the screen of your phone is cracked and there are NO dead pixels or black spots, you can buy our Screen Refurbishing service. We carefully take the damaged screen glass away and substitute it with the ORIGINAL refurbished. assembly.
  • What is refurbishing repair service?
    Refurbishing service it is a repair process what is determined electronics or items are repaired again under full quality check with best industrial standards.
  • Can I cancel my order?
    If the repair hasn’t been processed you may cancel the repair. Unfortunately we charge a flat rate of pound to return the device to you if we have already received it. Please feel free to contact us if you have any more questions via email info@brand-lab.co.uk or use our live chat facility
  • Can I bring my device to you?

     Of course, you can bring your device, if it’s convenient for you.

    There are two shops:

    1. Brandlab London Southall                                                          

    https://g.page/brandlab-london?gm

    Unit 19  BrandLab

    Centre Bridge Road

    Southall

    UB2 4AE

    Working time 10:00-20:00

     

      2. BrandLab Leytonstone

     

    702 High Road Leytonstone

    London

    Leytonstone

    E11 3AJ

    working time 10:00-19:00

  • What kind of devices do you repair?
    We do repairs for almost all devices including: Apple iPhone, Apple iPad, Samsung Galaxy, Huawei, Sony, Motorola, Google, HTC, Nokia Smartphones and Tablets. If you can’t find your device on the list, please coctact us and we’ll gladly help you to choose the reapir you need.
  • How do I know if I need the LCD repair or not?
    If the actual screen of the device is white or has any dead pixels then you need to select full LCD replacement as the LCD has suffered irreversible damage. Still not sure? Send a picture of your device while it is powered on to info@brand-lab.co.uk and we will do our best to diagnose it
  • Can I track the status of my repair?
    Of course, you can track your repair by logging in to the account you created when you placed your order on our page. Also you will receive an SMS or email update once your device has been shipped with tracking information.
  • Do you need to reset my device?
    We won’t do reset of your device (your contacts/pictures/apps and all your data will stay the same)
  • Do you need my pass code?
    Yes we do. If your device is protected by a pass code you should send it to us with your device or remove it from there. If there is a pass code it will reduce our ability to test all the functions of your device. If you do not wish to provide it, the certain device functions including the camera, wi-fi and bluetooth cannot be tested and cannot be guaranteed.
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
  • Do you use genuine Apple parts for repairs?

    Yes, we use genuine Apple parts for all repairs to ensure the highest quality and compatibility with your device.

  • Are your technicians certified to repair Apple devices?

    Yes, our technicians are certified to repair Apple devices, ensuring that your device is in knowledgeable and skilled hands.

iPhone Repairs
  • Do you buy broken screens?
    Yes, we do. We buy the screens with a cracked glass. LCD and touch should be working well and no backlight issues.
  • How long does it take to replace an iPhone screen?
    As a rule we offer the same say repair (30 min-1 hour).

    www.brand-lab.co.uk/iphone-repair

  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
  • Can you handle software issues and updates on Apple devices?

    Absolutely, we can address software issues, including OS updates, app malfunctions, and system optimizations, to ensure your device runs smoothly.

  • Can charging issues be resolved through software updates for the iPhone 14 Pro Max?

    Yes, sometimes charging issues can be resolved through software updates that address compatibility or performance issues. Check for updates in Settings > General > Software Update.

     

  • Can water-damaged iPhone 14 Pro Max be repaired?

    Yes, authorized service provider BrandLab may be able to repair water-damaged iPhone 14 Pro Max depending on the extent of the damage. Immediate action and professional assistance are crucial. Contact us immediately if your device is damaged.

  • How can I prevent charging issues with my iPhone 14 Pro Max?

    To prevent charging issues, use genuine Apple charging accessories, avoid exposing the device to moisture or debris, and regularly clean the charging port with a soft brush or cloth.

  • How can I prevent water damage to my iPhone 14 Pro Max?

    To prevent water damage, avoid exposing your iPhone 14 Pro Max to water or liquids, use a protective case, and be cautious in wet environments. Follow Apple's guidelines for device care and usage. If something happened contact BrandLab immediately. 

  • How can I troubleshoot iPhone 14 Pro Max not charging?

    Troubleshooting steps include trying a different charging cable and adapter, cleaning the charging port carefully, restarting the device, or updating to the latest iOS version.

  • How can I tell if my iPhone 14 Pro Max has water damage?

    Signs of water damage include malfunctioning buttons, distorted sound, screen discoloration, or the presence of moisture in the charging port.

  • How do I know if the charging port of my iPhone 14 Pro Max is not working?

    Signs of a faulty charging port include the device not recognizing the charger when plugged in, intermittent charging, or difficulty connecting the charger securely.

  • Is charging port replacement possible for iPhone 14 Pro Max?

    Yes, if the charging port of your iPhone 14 Pro Max is faulty, authorized service provider BrandLab can replace it with a new one to restore charging functionality.

  • Is iPhone 14 Pro Max water-resistant?

    iPhone 14 Pro Max has an IP68 rating, making it resistant to water and dust to a certain extent. However, it is not completely waterproof, and prolonged exposure to water can damage it.

  • Is water damage covered under iPhone 14 Pro Max warranty?

    Water damage is typically not covered under warranty as it is considered accidental damage. However, check your warranty terms for any coverage options or contact Apple Support for assistance.

  • What are common charging issues with iPhone 14 Pro Max?

    Common charging issues with iPhone 14 Pro Max include the device not charging, not recognizing the charger, slow charging, or the charging port not working.

  • What is the cost of iPhone 14 Pro Max charging port replacement?

    The cost varies depending on factors such as warranty coverage and the repair center. Contact BrandLab service provider for pricing details and to schedule a repair.

  • What should I do if I have further questions about iPhone 14 Pro Max charging issues?

    For personalized assistance tailored to your unique concerns, don't hesitate to reach out directly to the professionals at BrandLab. We're equipped to provide expert guidance and support for all your repair needs.

  • What should I do if I have further questions about iPhone 14 Pro Max water damage?

    Contact BrandLab, where skilled professionals are ready to offer tailored assistance and expert guidance to address your repair requirements effectively.

  • What should I do if my iPhone 14 Pro Max back glass gets damaged again after replacement?

    Contact the BrandLab repair center immediately to discuss the issue. Depending on the warranty terms and cause of damage, we may provide a solution.

  • What should I do if my iPhone 14 Pro Max falls into water?

    If your iPhone 14 Pro Max falls into water, remove it immediately, power it off, and dry it gently with a soft cloth. Avoid shaking the device and contact the Brandlab repair center for assistance. 

  • What should I do if my iPhone 14 Pro Max has water damage?

    If your iPhone 14 Pro Max has water damage, immediately power it off, remove any attached accessories, and dry it gently with a soft cloth. Avoid turning it on and contact a repair center BrandLab.

  • What should I do if my iPhone 14 Pro Max won't charge?

    If your iPhone 14 Pro Max won't charge, try troubleshooting steps first. If the issue persists, contact BrandLab authorized service provider for further diagnosis and repair.

  • Why is my iPhone 14 Pro Max not charging?

    iPhone 14 Pro Max may not charge due to various reasons such as a faulty charging cable, debris in the charging port, software issues, or a defective battery. Contact BrandLab for professional advice on how to solve the problem.

  • Can I replace the back glass of my iPhone 14 Pro Max by myself?

    While technically possible, it's recommended to seek professional assistance BrandLab to avoid damage to other components and ensure proper installation.

  • Can I replace the battery of my iPhone 14 Pro Max during other repairs?

    Yes, battery replacement can be done concurrently with other repairs like screen replacement or camera repair. Contact BrandLab for professinal consultation.

  • Can I replace the screen of my iPhone 14 Pro Max by myself?

    While it's technically possible, it is highly recommended to seek professional assistance BrandLab to avoid further damage or warranty voiding.

  • Can iPhone 14 Pro Max Battery Replacement be done at home?

    While technically possible, it's recommended to seek professional assistance for proper installation and to avoid damage.

iPhone X Repairs
  • iPhone X screen fpc connector burnt out due to a cheap screen I would assume. Can you repair this issue?

    Yes, we can replace fpc connector, but it's necessary to state the cause of it burning out as well. You can view other iPhone X repair services here:www.brand-lab.co.uk/iphone-x-repair-service

  • I've dropped my iPhone X and the front glass is shattered but the LCD is fine but only the top half of the screen is responsive, can this be repaired?

    If there is a problem with screen, then you need a full screen replacement. We do it for £249  "iPhone X Screen Replacement

  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone X Repairs
iPhone 8 Repairs
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 8 Repairs
iPhone 8 Plus Repairs
  • I have a iPhone 8 Plus which was dropped briefly in the sea and stopped working shortly after. I’m just wondering is this something you’d be able to fix? And if you can’t do we get our money back?

    Yes, we can try to fix it. You can place the otder here: brand-lab.co.uk/iphone-8-plus-motherboard-repair

    We offer no fix no fee policy in case the issue hasn't been fixed. But that's really a rare case
     

  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 8 Plus Repairs
iPhone 6 Plus Repairs
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 6 Plus Repairs
iPhone 7 Repairs
  • Hello, I have iPhone 7 and the headset doesn't work, works on Bluetooth only, plus when restarted it goes on after minutes ! Can you help me?
    The problem might be with an audio chip, but not in all cases.

    You can buy our service "iPhone 7 Motherboard Repair"  and send iPhone to us or use our walk in service. We have no fix no fee service so you don't have to worry about it. Our success rate in the issue is 95%

  • Hi, I have iPhone 7 in which I have just changed the screen and I slipped with a screw driver and knocked 2 resistors or capacitors off, can u still be able to fix it?
    Yes we can fix it, you can choose our "Motherboard repair" listing and send your phone to us, also please send a new screen as well and we will fit it.
  • I have iphone 7. The phone died two weeks ago. The repair services here told me that the "charging chip" is dead and they don't want to repair it because it's too close to the CPU. Can you repair it?

    Hello!

    It's not correct, your repair services gave you faulty information. In iPhone 7 charging chip is far from CPU

    Of course it’s possible to fix but if it’s really a charging chip.

     

    Buy our "iPhone 7 Motherboard repair" service

  • My iPhone 7 was working fine and now says "no service". Took it to Apple and they say it a hardware issue and can’t be repaired. Is there anything you can do?

    Yes, we can fix this but need to do a diagnostics first. Buy our "iPhone 7 Diagnostics" service.

     

    Make sure that your phone is not blacklisted

  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 7 Repairs
iPhone 6s Repairs
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 6s Repairs
iPhone 6s Plus Repairs
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 6s Plus Repairs
iPhone 7 Plus Repairs
  • Hello, I have iPhone 7 PLUS and the headset doesn't work, it works on Bluetooth only and some times loses signal, plus when it is restarted it goes on after minutes ! Can you help me?

    The problem might be with an audio  chip, but not in all cases.

    You can buy our service "iPhone 7 PLUS Logic Board Repair"  and send iPhone to us or use our walk in service. We have no fix no fee service so you don't have to worry about it. Our success rate in the issue is 95%

  • I have iPhone 7 plus, maybe problem in motherboard I changed display and touchscreen but doesn't not work. When I put display on another phone it works but in my phone not work . Can you help me with this?

    We need to do a diagnostics first. You can buy "iPhone 7 Plus Diagnostics 

     

    It's can be logic board issue but sometimes need to try few different displays as iPhone 7 plus has few manufacturers of display and they’re not compatible.

     
  • How much is it to install a new logic board for a iPhone 7 Plus?
    Yes, we can fit a new logic for iPhone 7 plus.

    Contact us for more details

  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 7 Plus Repairs
iPhone SE Repairs
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone SE Repairs
iPhone 5s Repairs
iPhone 5s Repairs
iPhone 5c Repairs
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 5c Repairs
iPhone 4S Repairs
iPhone 4S Repairs
iPhone 5 Repairs
  • Why doesn't my iPhone turn on?
    There can be a few reasons why your iPhone may not be turning on.

    Possible solutions:

    - Your iPhone battery is completely discharged and needs to be plugged into a power source. Or your iPhone battery needs to be replaced.

    - Your  iPhone needs a restart.

    - If it's water damage, you probably need to repair the device quickly to avoid serious damage.

    You may buy our "Diagnostics" repair service so our professionals can look into it and find the cause of the issue.

     
iPhone 5 Repairs
iPhone 4 Repairs
iPhone 4 Repairs
iPhone 6 Repairs
iPhone 6 Repairs
iPhone XR Repairs
iPhone XR Repairs
iPhone 11 Repairs
iPhone 11 Repairs
iPhone 11 Pro Repairs
iPhone 11 Pro Repairs
iPhone 11 Pro Max Repairs
iPhone 11 Pro Max Repairs
iPhone XS Repairs
  • Can I send iPhone XS screen only for replacement?

    You may either send the whole iphone XS or just the screen for glass replacement. Please make sure that  the screen was removed cagefully and no parts were damaged during the removal. You can place your order here: www.brand-lab.co.uk/iphone-xs-screen-replacement

iPhone XS Repairs
iPhone XS Max Repairs
  • I have an iPhone XS Max I dropped it a few days ago the screen is perfectly fine there's a tiny crack at the top but that was already there before I dropped it, the screen keeps flashing green. Would I need a new screen?

    Please  send your iPhone XS Max to us for diagnostics: brand-lab.co.uk/iphone-xs-max-diagnostics

    Later on this sum will be deducted from the cost of the repair
     

iPhone XS Max Repairs
iPhone SE (2020) Repairs
iPhone SE (2020) Repairs
iPhone 12 Mini Repairs
iPhone 12 Mini Repairs
iPhone 12 Repairs
iPhone 12 Repairs
iPhone 12 Pro Repairs
iPhone 12 Pro Repairs
iPhone 12 Pro Max Repairs
iPhone 12 Pro Max Repairs
Other Phone Repairs
GOOGLE Repairs
GOOGLE Repairs
Google Pixel XL Repairs
Google Pixel 4XL Repairs
Google Pixel 4 Repairs
Google Pixel 3XL Repairs
Google Pixel 3 Repairs
Google Pixel 2XL Repairs
Google Pixel 2 Repairs
Google Pixel Repairs
iPad Repairs
  • My battery doesn't hold charge like it used to.. Do I need to replace my iPad battery?
    Yes! BrandLab is an expert in iPad battery replacement services across the UK. If your iPad battery is not holding a charge like before, our trained technicians are here to assist you.
  • I've been trying to find "repair iPads near me" but haven't found one. Does BrandLab offer a mail-in option?
    BrandLab operates through a convenient mail-in service, catering to customers across the UK. You don't have to look for a nearby repair shop or worry about transportation. Just send your device to us, and we'll take care of the rest. We offer free collection and delivery through Royal Mail, making the whole process easier and hassle-free for you
  • My iPad Pro isn't charging. Can BrandLab help with this
    Yes, absolutely! If your iPad isn’t charging, there could be multiple reasons. Our skilled technicians at BrandLab can swiftly diagnose and remedy the issue, ensuring your device returns to its optimal working condition promptly.
  • What should I do if my iPad won't charge at all? Could it be a battery problem or something else?
    If an iPad doesn’t charge, the issue might stem from a faulty battery, a damaged iPad charging port, or even software glitches. We advise to use BrandLab for a thorough diagnostic service. We’ll identify the core issue and provide an effective solution tailored for your iPad or iPad Pro.
  • How does BrandLab's mail-in service function, especially considering the free collection and delivery via Royal Mail?
    The procedure at BrandLab is streamlined and efficient. After making an order, we facilitate a free collection of your iPad via Royal Mail. Once repaired, we dispatch your iPad back to you using Royal Mail’s reliable delivery service, all at no additional fee. We’re dedicated to ensuring the repair journey remains as convenient and efficient as possible for our valued clients across the UK
  • How do I identify my iPad

    To quickly and accurately identify your iPad model, follow our detailed guide on How to Identify Your iPad Model. It provides step-by-step instructions using the model number or your iPad's settings.

Microsoft Surface Repairs
  • What types of Microsoft Surface devices do you repair?
    We repair all types of Microsoft Surface devices including Surface Pro, Surface Laptop, Surface Book, and Surface Studio. If you have a specific model in mind, feel free to contact us to confirm.
  • What common issues with Microsoft Surface devices can you fix?
    We can fix a variety of issues including broken screens, battery problems, software issues, connectivity problems, keyboard issues, and more.
  • What's the typical turnaround time for a repair?
    The turnaround time for a repair typically ranges from same day up to 7 days, depending on the complexity of the issue and the availability of necessary parts.
  • Do you offer any warranty on your repair services?
    Yes, we provide a 1 year warranty on all our repairs. If the same issue arises within this period, we will fix it free of charge.
  • Can I mail in my device for repair?
    Absolutely, we facilitate a full-service mail-in repair process. Upon confirming your repair order, we dispatch a package to you inclusive of a prepaid return label. You are then able to package your device securely and send it back to us using the provided label. Once we complete the repair, we’ll ensure your device is returned to you.
  • Will my data be safe during the repair process?
    While we take all necessary precautions to ensure the safety of your data, we recommend backing up all important files before sending your device for repair.
  • Can you help with Microsoft Surface software issues as well?
    Yes, we can assist with a variety of software issues including OS updates, driver problems, and more.
  • What if my device cannot be repaired?
    If your device is beyond repair, we will inform you as soon as possible and discuss potential next steps. This could include replacing parts or, in some cases, recommending a replacement device.
  • How do I prepare my Surface device for repair?
    Before sending your device for repair, please ensure you’ve backed up all your data, turned off all security features like «Find My Device», and reset your Surface to factory settings
  • What payment methods do you accept?
    We accept all major credit cards, PayPal, and bank transfers.
Microsoft Surface Pro 5 (2017) Repairs
Microsoft Surface Pro 5 (2017) Repairs
Microsoft Surface Pro 4 Repairs
Microsoft Surface Pro 4 Repairs
Microsoft Surface Pro 6 Repairs
Microsoft Surface Pro 6 Repairs
Microsoft Surface Pro 7 Repairs
  • Is my Surface Pro 7 screen replacement covered under any warranty?
    Yes, we understand the importance of providing peace of mind to our customers. Hence, all Surface Pro 7 screen replacements carried out through our mail-in repair service come with a 1 year warranty. This warranty covers any defect arising from the replacement. It doesn’t include damage from misuse, accidents, or attempted repairs after the screen replacement.
  • How can I find a Surface Pro 7 screen repair service near me in the UK?
    You can easily get your Surface Pro 7 screen repaired in the UK with our convenient mail-in service. We provide a prepaid box and handle the entire repair process for you.
  • What is the process of the Surface Pro 7 screen repair through the mail-in service?
    The process of Surface Pro 7 screen repair through our mail-in service is straightforward. You need to fill an online form detailing the issues with your device. We then provide a free shipping label for you to mail your Surface Pro 7 to our repair center. Our certified technicians will repair your screen, after which we will ship it back to you, free of charge.
Microsoft Surface Pro 7 Repairs
Microsoft Surface Pro 8 Repairs
Microsoft Surface Pro 8 Repairs
Microsoft Surface Pro X Repairs
Microsoft Surface Pro X Repairs
Microsoft Surface Go Repairs
Microsoft Surface Go Repairs
Microsoft Surface Go 2 Repairs
Microsoft Surface Go 2 Repairs
Microsoft Surface Go 3 Repairs
Microsoft Surface Go 3 Repairs
MacBook Repairs
  • My MacBook Pro A1502 (2013) is not displaying anything on screen but is OK through HDMI. I have tried safe boot, SMC / PRAM reset, but nothing helps. What can you advise?

    You need MacBook Pro A1502 screen replacement service:

    https://brand-lab.co.uk/macbook-repair-service

  • The usb c connectors on my MacBook A1708 have completely worn out. Are you able to micro solder a new usb c element ?

    Yes, we can fix that issue

    https://brand-lab.co.uk/macbook-repair-service

     

  • I have a MacBook Pro A1278, mid 2012, the keyboard stops responding, so I guess it has something to do with the logic board.

    Yes, you can send your MacBook to us for repair. Please choose the repair service here: https://brand-lab.co.uk/macbook-repair-service

  • Is it safe to get a MacBook repaired?

    Yes, we have a team of professionals who can deal with variuos MacBook issues. You can view the MacBook services and models here: https://brand-lab.co.uk/macbook-repair-service

MacBook Pro 15 (2018-19) A1990 Repairs
MacBook Pro 15 (2018-19) A1990 Repairs
MacBook Pro 15 (2016-17) A1707 Repairs
MacBook Pro 15 (2016-17) A1707 Repairs
MacBook Pro 15 (2012-15) A1398 Repairs
MacBook Pro 15 (2012-15) A1398 Repairs
MacBook Pro 13 (2019) A2159 Repairs
MacBook Pro 13 (2019) A2159 Repairs
MacBook Pro 13 (2018-19) A1989 Repairs
MacBook Pro 13 (2018-19) A1989 Repairs
MacBook Pro 13 (2016-17) A1706/A1708 Repairs
MacBook Pro 13 (2016-17) A1706/A1708 Repairs
MacBook Pro 13 (2013-15) A1502 Repairs
MacBook Pro 13 (2013-15) A1502 Repairs
MacBook Air (2012) Repairs
MacBook Air (2012) Repairs
Fast
Simple
1 About us
Fast & Simple Phone Repairs with Brandlab
CONVENIENT REPAIR

We offer different kinds of repair services within the UK and all over the world. You can place your order online and ship your device to us. If you are in Greater London you are welcome to use our Call Out repair service that will come straight to you. Our experienced technician travels to your location to fix your iPhone on the spot in our Mobile Repair Van. No additional fee is charged!

RELIABLE REPAIR

Brand Lab iPhone repairs are covered by our one year warranty on parts & labor associated with the repair service. We continue to provide quality service after your warranty has expired

FLEXIBLE REPAIR

Apple Pay, PayPal, any credit or debit cards.. We accept payment via cash or credit card on the spot after your iPhone repair is complete, so you don’t need to submit your payment details online

FAST TURNAROUND

We value your time and that’s why most of the iPhone repairs like screen replacement take about 30 minutes or are completed on the day of your booking. We are dedicated to providing fast and high-quality repair at Brandlab.

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